|Hotel Classification Systems Recurrence of criteria in 4 and 5 star hotels||2015|
Understanding Russian Outbound Tourism – What the Russian Blogosphere is saying about Europe
This joint ETC/UNWTO report provides useful insight into trends, themes and behaviour of Russian tourists to Europe based on ‘netnographic’ research – or ethnography adapted to the online social world. The study analyses the Russian consumer mindset with regard to preferred destinations, travel...
|Online Guest Reviews and Hotel Classification Systems: An Integrated Approach||2014|
|Working Together in Europe - A Shared Leadership||2014|